Google acknowledges Pixel 2 XL display issue, is ’actively investigating’

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According to Android Police – Android News, Apps, Games, Phones, Tablets


If you keep your eye on Android news, and particularly if you have any interest in Google’s latest hardware, it will be no surprise to you that the screen on the Pixel 2 XL isn’t perfect. While every other aspect of the phone has received pretty much universal praise, the LG-made POLED display panel has been incredibly divisive.

Several different complaints have been reported, ranging from a blue tint when viewing the screen at an angle, screen burn-in or image retention, lines of dead pixels, low light graininess, dull (if accurate) color profile, light bleed, and even a strange shadow arc. I had to take a deep breath after just typing that list. This video shows another interesting issue with a line of green pixels when the screen is pressed.

Left: Dark band.  Top right: Dead pixels.  Bottom right: Blue tint.

Before we go any further, let’s just be clear about something. It’s common for newly released devices to have some issues, particularly those from the first production run. You won’t find an example of any phone launch where every unit is uniformly perfect. I remember ordering the Nexus 4 as soon as it became available, and I ended up returning three imperfect models before I got one I was happy with, all due to different manufacturing defects. I swore I’d never order a phone so early in its production life again, yet I willingly flaunted my own rule when I excitedly ordered the Pixel 2 XL (which isn’t coming till mid-November, sadly, so maybe mine will be alright).

That said, the noise about the Pixel 2 XL display issues is getting louder, and it’s probably not normal for a company to send out so many problematic review units unless there is actually an inherent defect with the display. It’s worth noting that there have been similar reports of problems with the screen on the LG V30, which uses either the same or a very similar panel to the Pixel 2 XL. That would also suggest that the issue could be widespread.

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This article and images were originally posted on [Android Police – Android News, Apps, Games, Phones, Tablets] October 23, 2017 at 08:18AM

Credit to Author and Android Police








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